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HD 1080P Cloud Wireless Home Security Surveillance CCTV Camera

5.00 (6 Reviews)
Will be shipped in 3-5 days
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How To Set Up The Camera

 

1. Download and Install the App 

a. Make sure your mobile devices are connected to the network properly (Wi-Fi)

 

b .For Android phone users, download the free app by searching “YCC365” in “Google Play Store” or scanning the QR-Code on the camera package.

 

c. For iPhone or iPad users, download the free app by searching  “YCC365” in “App Store” or scanning the QR-Code on the camera package.

2. Connect the Cloud IP Camera 

a. Open your APP “YCC365”, register a new account or log in your old account

b. Add the camera device (You can choose four ways to add your camera)

c. When your add your camera, please put your camera in a place where the wifi signal is stable (Put your phone and camera closer)

 

Cannot Connect To WIFI Successfully?

1.Please make sure the WIFI Password is correct.(Our Camera Only Support 2.4Ghz Wifi)
2.Please make sure the router signal is stable (place IP Camera close to your router for first connection is Recommended).The Camera will not work on a 5Ghz wireless standard at this time.  If you have a dual-band router, be sure to segregate your wireless channels and connect the Camera to the 2.4ghz channel.

 

3.Please check that your wifi name and password do not have special symbols, our camera can only recognize English letters and numbers..

Reset

Check The IP Camera: please make sure the IP Camera send Waiting for connection message after the plug. If not, we need to reset the Camera.

1.Why Reset:

 

Reset is used to boost the IP Camera system, which become more efficient to accept the unknown router and connect it.

Reset will erase all user settings including WIFI information, access password, alarm information, arming zones information.

2.The Steps:

 

Find the reset hole at the bottom of the device, and then use needle to insert it, press it more more than three seconds after hearing “di” sound, when hearing ‘Reset to be  defaulted setting’ sound,  then  camera reset successfully.
3.After the reset, user can start to connect it by WIFI.

 

FAQ -Cloud Storage Wifi Camera

1)Have to buy cloud storage service?

This camera has cloud storage and ordinary card storage capabilities, do not want to buy cloud storage, you can insert a sd card for recordings.

 

2)What can we do when the camera be stolen?

Do not worry,camera with cloud storage capabilities, video stored in the cloud server, the camera was stolen, the videos can be found by cloud storage account.

 

3)Does cloud storage camera can support recording for SD Card and cloud storage at the same time?

Yes. Support SD Card and cloud storage recordings at the same time if you put SD Card and purchase cloud storage service

 

4)Which cloud service company you use?Is it free ?

We use Amazon cloud server. Yes we offer 15-day-long cloud service,everyone can enjoy the cloud storage service for free,after that you can choose to pay for the service with a low cost.

 

5)How to protect privacy of individual from Cloud?         

The server Is Amazon cloud,support US-EU Safe Harbor and ISO/IEC27001:2013,it with High safety certification

 

 

Disclaimer:

Please keep in mind that the maximum delivery time is 45 business days.

If you have any issues with your order, don’t hesitate to get in touch with us. We would love to help you!

SHIPPING AND DELIVERY

We are proud to offer free shipping services that currently operate in the United States of America. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
*This doesn’t include our 2-5 day processing time. *Max. delivery time: 45 days

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of UpTech (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://uptechlab.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

A few reasons why buy from us:

SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING
Enjoy flexible free shipping services.

NEW ARRIVALS
Brand new products are available on a regular basis.

PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.

EASY TRACKING
Check your order status online. As easy as that!

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